Since getting my R1, I’ve never had an issue with connections until the latest update. Now, no matter what I try troubleshooting, I cannot get past the “connecting” with spinning icon. I have a SIM card in it which has worked for months and wifi has never been problematic. I’ve tried turning them all on/off, taking SIM out, resetting connections. I’m not sure what else I can do to resolve this issue. Any insights would be greatly appreciated.
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Hi! Can you go to settings > about and let me know the OS version?
Is Wifi working for you?
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Hi Simon,
Thanks for the prompt reply…by some miracle after turning the device on and off five times, it picked up the wifi to download another update. OS is now: 20240909.5/0.8.152(134DA11) and everything seems to be working again. I think the couple of resets did the trick and of course, the second I post for assistance, it resolves itself. Thank you again!
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